Contact

One human reads every message.
Two AU business-day response. Mark URGENT if it can’t wait.

Currently showing 🇦🇺 Australia routing. Office hours are Monday–Friday · 09:00–17:00 AEST/AEDT — outside hours, our AI team continues to intake + first-pass-report, with human follow-up the next business day.

Three ways to reach us

Lowest friction first.

01 · LOWEST FRICTION

Check your AI readiness — 5 minutes.

5-minute self-serve check. Produces a first-pass report. No signup required.

no signup · no card
02 · SEE IT LIVE

Book a 30-minute walkthrough.

We show the workspace and answer your specific questions. Email us and the founder will set up a time.

Book a walkthrough →operator-bound · by email
03 · EMAIL

Write to us directly.

General enquiries go to hello@. The founder is reachable on LinkedIn for direct conversations. Two AU business-day SLA.

Email hello@xlooop.com →hello@ · 2 AU business days
Response-time SLA

What "we respond" actually means.

AI readiness checkInstant first-pass report
hello@xlooop.com2 AU business days · one human reads every message
LinkedIn (founder direct)2 AU business days
Subject marked URGENT24 hours (best-effort)
What to include in your message

Five lines, in this order — gets the fastest reply.

  1. 01Your name + role + firm
  2. 02Your vertical · accounting / building inspection / aged care / professional services / financial advisory / insurance / software-development agency / other
  3. 03What you’re trying to learn or do
  4. 04(If known) the rough scope — discovery / pilot / production POC / annual licence
  5. 05Best contact method + time zone
Vulnerability disclosure

Co-ordinated responsible-disclosure policy.

Security researchers: we respond well to good-faith research; we respond firmly to bad-faith access. Test against production tenants only with explicit written permission.

  1. 01Email security@xlooop.com using the disclosure template (opens with subject + structured form).
  2. 02We acknowledge within 48 hours.
  3. 03Remediation target: 30 days (90 days for systemic issues; longer with mutual agreement).
  4. 04We credit you on a hall-of-fame page (with permission) after remediation lands.
  5. 05No bounties at this stage — we will when scale justifies. Don’t access data that isn’t yours; don’t exfiltrate.
Australian registered entity

Where we are. Where your data lives.

REGISTERED ENTITY

ADEVI PTY LTD · trading as Xlooop

ABN

80 627 916 698

ACN

627 916 698

JURISDICTION

NSW, Australia · governing law NSW

REGISTERED ADDRESS

Sydney, NSW · full ASIC-registered office address published on request to legal@xlooop.com (Privacy Act 1988 + APP 11 do not require public disclosure of a small-business sole-director residential address; we treat it as operator-protected at Stage 1 and provide it in any contract, signed NDA, or regulator response).

OFFICE HOURS

Mon–Fri · 09:00–17:00 AEST/AEDT

EDGES IN SERVICE

Cloudflare AU · UK · EU (Frankfurt) · US-East

LANGUAGE

English (Australian) primary · accommodate accessibility needs on request

Sterile-by-default · we hold what you send to us, nothing more · fullprivacy policy ·data sovereignty.

Statutory addresses

For specific regulatory matters.

For everything else, write to hello@xlooop.com — one human (Marat) reads every message and replies within 2 AU business days. Use the addresses below only when the matter is specifically a privacy/security/legal correspondence that needs a dedicated inbox.

  • privacy@xlooop.comSubject-access · GDPR / Privacy Act / CCPA requests · data-portability. 30 calendar days response per Privacy Act 1988 statutory limit.
  • security@xlooop.comResponsible-disclosure reports. 48h acknowledgement target · 30d remediation target. See /trust for the full policy.
  • legal@xlooop.comAustralian-law correspondence · contracts · sub-processor enquiries · breach notifications. 5 AU business-day SLA.

Investors / partners → /investors. Press / careers → write to hello@ (pre-launch; no active openings).

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