Trust + compliance

Six guarantees. One audit-grade operating model.
Multi-jurisdictional coverage. Sovereign by default.

We tell the truth about where we are. Audit-grade evidence about ourselves precedes audit-grade evidence we promise customers.

The six guarantees

Baked into how Xlooop works.

Each guarantee maps to a concrete mechanism - published here so a buyer can verify it during due diligence, not just take our word.

01

Audit-grade evidence

Every AI output traces back to the request that started it. Every edit, sign-off, and re-version is captured in a write-only ledger. Reviewer-ready by default; no post-hoc evidence reconstruction.

HOW WE GUARANTEE ITBuilt on a write-only audit ledger the founder runs Xlooop itself on — and trusts with his own most sensitive records — through many iterations of real operating use. The ledger cannot be edited after-the-fact; only superseded with a new artefact + reason.

02

Customer-facing

Your customer can review the same record you do - without seeing your private workspace. We produce a portable, scoped, redacted record for each customer-facing engagement.

HOW WE GUARANTEE ITEvery output that crosses your authority gate is reviewed by the Commercial Claim Reviewer agent (see AI Team). Customer-facing exports cannot contain internal pointers, secrets, or out-of-scope content — a pre-transmission redaction scan enforces this before anything leaves your workspace.

03

Sterile boundary

Your customer data stays scoped + consented. Xlooop never touches what it shouldn't.

HOW WE GUARANTEE ITThe 6-role AI panel enforces boundaries; the L0-L5 authority framework maps every action to an explicit consent level; OAuth scopes are read-only by default; write actions require explicit per-action authority grants.

04

Compliance-aware

Designed for TPB · ATO · AUSTRAC · NSW Fair Trading · building defect liability · APES 110 · NDIA / ADHA provider audits and similar regulatory regimes. Multi-jurisdictional terms cover AU + EU + UK + US.

HOW WE GUARANTEE ITLegal pages 06 Privacy + 07 Terms + 08 Data Sovereignty at v2.1-FINAL. AU-qualified legal practitioner sign-off is the publication gate (non-negotiable; operator-committed). EU + UK + US practitioner sign-off pre-respective-region GTM.

05

Model-agnostic

Claude · GPT · Gemini · local models. Switch any time. Your evidence trail survives.

HOW WE GUARANTEE ITThe audit ledger captures the prompt + the output + the model + the version + the parameters for every AI action. Switching model providers does not break your historical audit trail - and the trail itself is not tied to any single provider's infrastructure.

06

Patented IP foundation

The multi-user, role-based collaboration model that makes this work is patented — US 11,604,641 (granted March 14, 2023 · 24 claims · 2 independent). The bi-directional code↔UI engine is our own architecture, built on top of that patented foundation. European decision due October 2026.

HOW WE GUARANTEE ITClaim 1 covers multi-user collaborative roles (project initiator + administrator + project manager) plus chat-bot integration. The patent is held by Adevi IP Holding Company Pty Ltd; ADEVI Pty Ltd (trading as Xlooop) is the operating company. Read the granted patent on Google Patents: https://patents.google.com/patent/US11604641B2

Want the trust evidence pack?

Sub-processor register · per-region residency map · breach-response runbook · cyber posture attestation. Delivered under NDA on request.

Request the pack →
Honest fit-check

We'd rather lose your demo slot now than lose your trust later.

YOU'RE A FIT IF
  • ✓You have 5+ staff who already use AI tools in their daily work.
  • ✓Your customers are regulated, audited, or contractually entitled to evidence of how their work was done.
  • ✓You operate in a regime where an enforcement action could end the business (accounting, building inspection, advisory, legal-adjacent, healthcare-adjacent, professional services).
  • ✓You are past pilot-curiosity - you need a record that survives a regulator letter, an insurer review, or a customer dispute.
YOU'RE EARLY IF
  • —Your team is <5 people OR does not yet use AI tools for customer-facing work.
  • —Your customers are not asking for evidence yet - and will not for at least 12 months.
  • —You want a developer-AI tool, an internal portal, or a SOC 2 / ISO checklist generator.
  • —You are looking for "general AI strategy" advisory - we are an operating layer, not consulting.
Where your data lives

Per-region residency · encryption · cross-border mechanism.

Multi-region availability: Cloudflare R2 (object) + Cloudflare D1 (metadata) + Cloudflare Workers (compute) - region-pinned at engagement.

CUSTOMER LOCATIONDEFAULT RESIDENCYAT-REST ENCRYPTIONIN-TRANSIT ENCRYPTIONCROSS-BORDER MECHANISM
AustraliaAU (Sydney) — Cloudflare AU edgeAES-256TLS 1.3n/a
European UnionAU default; EU residency on Pilot+ tierAES-256TLS 1.3EU SCCs 2021 Module 2 (controller-to-processor); transfer-impact assessment per Schrems II
United KingdomAU default; UK residency on Pilot+ tierAES-256TLS 1.3UK IDTA + EU SCCs UK addendum
United StatesAU default; US residency on Pilot+ tierAES-256TLS 1.3APEC CBPRs + APP 8 reasonable steps
Other regionsAU defaultAES-256TLS 1.3APP 8 reasonable steps + region-specific assessment

full data-residency posture (storage · processing · backup · sub-processor list · region-pinning controls) - see Data Sovereignty.

Sub-processor list

Seven sub-processors disclosed. No data brokers. No tracking.

We engage sub-processors only where necessary. Every sub-processor is bound to our DPA + GDPR Article 28 obligations. 30 days' notice before any change that affects your data; terminate without penalty if you disagree.

SUB-PROCESSORPURPOSEDATA CATEGORYREGIONCOMPLIANCE POSTURE
CloudflareApplication hosting (Workers · Pages) · CDN · DDoS · TLS · Access OAuth · Web Analytics · Turnstile · transactional email sending (Cloudflare Email Service)All customer dataGlobal edge network (requests handled at the nearest Cloudflare data centre)SOC 2 Type II · ISO 27001 · GDPR-aligned · APP-compliant
NeonPrimary database (Postgres)Workspace + customer recordsAustralia (AWS ap-southeast-2, Sydney)—
ClerkSign-in and user accountsAccount identity + sign-in dataUS (Clerk is US-hosted; no regional option)—
SentryError reportsError and diagnostic dataUS (Sentry US data storage location)—
Anthropic (Claude)LLM inferencePrompt + immediate context only - not training dataStored in the US; requests may be processed in the US, Europe, Asia or AustraliaSOC 2 Type II · GDPR-aligned · no training on customer data (contractually)
OpenRouterLLM request routing (currently an internal test workspace only)Internal test workspace data onlyUS—
GitHubGitHub App access to repositories you connect (reads code; opens pull requests)Code + pull requests in repositories you connectUS and other locations, as stated by GitHub—
AI inference provider data flow

What actually happens on every AI action.

  1. 01Your workspace captures the prompt (locally in your tenant).
  2. 02Prompt + immediate context goes to the AI inference provider (Anthropic) over TLS 1.3.
  3. 03Inference provider returns the output back to your workspace.
  4. 04Output + prompt + model + version + parameters are written to your audit ledger (in your tenant).
  5. 05Inference provider RETAINS NO TRAINING-DATA RIGHT to your prompt / output.
  6. 06Inference provider may retain a temporary cache for ~30 days for abuse / safety monitoring (contractual; see DPA § "AI inference").

You can opt for local-model inference (Ollama / vLLM / llama.cpp on your-region infrastructure) on Production POC + Annual licence tiers to keep all inference in-region.

Cyber baseline + SLA

Continuously monitored. Honestly disclosed.

We do not claim certifications we haven't earned. SOC 2 and ISO 27001 are explicit roadmap items, not present-tense claims.

Cyber baseline (operator-locked)

  • ✓DMARCstrict reject policy on xlooop.com + adevi.com.au domains
  • ✓TLSTLS 1.3 minimum; HSTS preloaded
  • ✓HIBPcredentials monitored; no exposed credentials on file
  • ✓CSPstrict Content-Security-Policy on all marketing surfaces
  • ✓DNSDNSSEC-aligned; Cloudflare-protected
  • ⚠SOC 2 Type IIaspirational - not currently audited; on roadmap
  • ⚠ISO 27001aspirational - not currently certified; on roadmap

SLA by tier

TIERUPTIMERESPONSEREVIEWDiscoverybest-effortbest-effortn/aPilot99.0%4 hoursend-of-pilotProduction POC99.5%2 hoursmonthlyAnnual licence99.9%1 hourweekly + dedicated CSM

see Terms of Service § "Service Levels".

Incident response

Multi-jurisdictional breach-notification posture.

  • 01

    Notifiable Data Breaches scheme (AU)

    Breaches involving personal information likely to result in serious harm are notified to affected individuals + the OAIC within statutory windows.

  • 02

    EU GDPR Article 33

    Supervisory authority notification within 72 hours; data subject notification without undue delay if high risk.

  • 03

    UK GDPR Article 33

    ICO notification within 72 hours.

  • 04

    US state laws

    CCPA + state-specific breach-notification laws.

  • 05

    Incident dashboard

    Operator-bound (Trust Center surface; v2).

Frequently asked questions

The questions buyers ask in due diligence.

🇦🇺 Australia · regulatory regimes

Designed with AU regulation in mind.

Switch region in the top nav to see the equivalents in your market. Full 5-country matrix →

REGULATORSCOPEWHAT XLOOOP PRODUCES
TPB - Tax Practitioners BoardCode of professional conduct + record-keepingAI-assisted client interaction evidence trail · per-client AI-use disclosure
ATO - Australian Taxation OfficeLodgement audit trail + benchmark conformityReviewer-signed AI-assisted return record · ATO Small Business Benchmark cross-reference
AUSTRAC - AML / CTF transactionsSuspicious-matter surveillance + reportingSuspicious-matter surfacing in audit ledger · SMR pre-population
OAIC - Privacy + NDBPrivacy Act + Notifiable Data Breaches scheme + AI Guidance Oct 2024APP-compliant data handling · NDB-compliant incident response · AI-decision transparency
ASD - Essential 8Cyber maturity baselineDMARC · TLS · patching · MFA enforcement · backup discipline
NSW Fair Trading - Building defect liabilityPre-purchase + pre-settlement evidence chainBuilding inspection evidence chain · reviewer signature chain · defect record
Other launch markets

5-country GTM split.

EU coverage beyond DE+FR: legal framework remains EU-wide; sign-customers-on-request for other EU Member States under EU GDPR + EU AI Act framework. Full regional matrix →

US

United States

IRS Circ. 230 · FTC §5 · NIST AI RMF · CCPA/CPRA · state patchwork · Colorado AI Act 2026 · CPPA ADMT · SOC 2 (aspirational)

UK

United Kingdom

ICO · FCA · UK GDPR · DPA 2018 · DUAA 2025 · AISI · HMRC

DE

Germany

BfDI + Lander DPAs · BaFin · BStBK · BDSG + DSGVO + EU AI Act

FR

France

CNIL · ACPR · OEC · Loi Informatique et Libertes + RGPD + EU AI Act

Trust posture summary

The one-page version.

DIMENSIONPOSTUREEVIDENCE
Data residencyAU default · EU/UK/US selectable on Pilot+Data Sovereignty
EncryptionAES-256 at rest · TLS 1.3 in transitThis page
Privacy complianceAU APPs voluntary + EU GDPR + UK GDPR + CCPA/CPRA + state lawsPrivacy Policy v2.1-FINAL
AI disclosureOAIC + EU AI Act + UK + Colorado AI Act + ADM transparency forward-lookingAI Team
Sub-processors7 disclosed · 30-day notice on changeThis page
No training on your dataContractualPrivacy Policy §4.2
OAuth scopesRead-only default · earn-the-right escalationHow it works
Sterile teardownAlways available · 14-day export · no feeThis page FAQ
Cyber baselineDMARC · TLS · HIBP · CSP · DNSSEC continuousThis page
SOC 2 / ISO 27001Aspirational (not certified) - honestly statedThis page
InsuranceCyber + PI (specifics operator-bound; pre-publication)Privacy Policy §12
DPAAU + EU + UK + US-aligned · Pilot+ tier · v1.1 authoringDPA (in Terms)
Incident responseNDB · GDPR Article 33 · UK ICO · US state lawsThis page
Article 22 (automated decisions)No exposure (no fully-automated significant decisions)FAQ
AU practitioner sign-offNON-NEGOTIABLE publication gate · operator-committedSee operator note

Entity: ADEVI PTY LTD (trading as Xlooop) · ABN 80 627 916 698 · ACN 627 916 698 · Australia (NSW jurisdiction). Multi-jurisdictional terms apply per Terms of Service; data-residency posture per Data Sovereignty; AI disclosure per Privacy Policy §4.

Behind each guarantee

What it actually does.

Each line above maps to a concrete mechanism — published here so a buyer can verify it during due diligence, not just take our word.

01

Audit-grade ledger

Append-only · hash-chained · per-tenant. Every prompt, output, review event carries a provenance triple (request_id, prompt_hash, output_hash). The chain breaks loudly if anything is tampered with — silent corruption is detectable.

mechanism · argon2id · KMS-managed pepper · per-tenant key

02

Sterile teardown

A one-click action assembles an export bundle, then schedules deletion within 30 days. Backups expire on a rolling 90-day cycle. A proof-of-deletion certificate is emailed to the workspace owner.

mechanism · pre-transmission redaction scan · scheduled purge · KMS key destruction

03

Region-bound residency

Locked at provisioning. AU → AU edge; UK → UK; DE / FR → EU Frankfurt; US → US-East. No cross-region migration without explicit operator approval + customer notice.

mechanism · per-tenant Cloudflare Access app · Neon Postgres database in Sydney (AWS ap-southeast-2)

04

Read-only by default

Every OAuth scope is read-only at first request. Write scopes are granted per-workflow, per-customer, on the cockpit’s explicit request, and they appear in the audit ledger with full reasoning.

mechanism · Google Drive Picker · OneDrive Files.Read.Selected · Xero read-only

05

No model-training

Your content is never used to train external AI models. Not now, not later, not as a default. The vendor contracts with all model providers we use prohibit training on inference inputs.

mechanism · contract enforcement + no-train HTTP headers on every model call

06

Cyber baseline

DMARC enforced (reject); TLS 1.3 minimum; HIBP daily check on admin emails; HSTS + CSP + X-Content-Type-Options on every response. ASD Essential 8 (AU) / NCSC Cyber Essentials (UK) / NIST CSF (US) / BSI IT-Grundschutz (DE) / SecNumCloud baseline (FR).

mechanism · daily DMARC/TLS scan · weekly HIBP check · monthly cyber attestation

Want the trust evidence pack?

Sub-processor register · per-region residency map · breach-response runbook · cyber posture attestation. Delivered under NDA on request.

Request the pack →
Honest fit-check

We'd rather lose your demo slot now than lose your trust later.

✓ YOU'RE A FIT IF
  • ✓You have 5+ staff who already use AI tools in their daily work
  • ✓Your customers are regulated, audited, or contractually entitled to evidence of how their work was done
  • ✓You operate in a regime where an enforcement action could end the business (accounting · building inspection · advisory · healthcare-adjacent · professional services)
  • ✓You’re past pilot-curiosity — you need a record that survives a regulator letter, an insurer review, or a customer dispute
— YOU'RE EARLY IF
  • —Your team is <5 people or doesn’t yet use AI tools for customer-facing work
  • —Your customers aren’t asking for evidence yet — and won’t for at least 12 months
  • —You want a developer-AI tool, an internal portal, or a SOC 2 / ISO checklist generator
  • —You’re looking for "general AI strategy" advisory — we’re an operating layer, not consulting
Sub-processors

Seven sub-processors disclosed. No data brokers. No tracking.

Every sub-processor is bound to our DPA + GDPR Article 28 obligations. 30 days notice before any change that affects your data; terminate without penalty if you disagree.

SUB-PROCESSORPURPOSEDATA CATEGORYREGIONCOMPLIANCE POSTURE
CloudflareApplication hosting (Workers · Pages) · CDN · DDoS · TLS · Access OAuth · Web Analytics · Turnstile · transactional email sending (Cloudflare Email Service)All customer dataGlobal edge network (requests handled at the nearest Cloudflare data centre)SOC 2 Type II · ISO 27001 · GDPR · APP
NeonPrimary database (Postgres)Workspace + customer recordsAustralia (AWS ap-southeast-2, Sydney)—
ClerkSign-in and user accountsAccount identity + sign-in dataUS (Clerk is US-hosted; no regional option)—
SentryError reportsError and diagnostic dataUS (Sentry US data storage location)—
Anthropic (Claude)LLM inferencePrompt + immediate context only — not training dataStored in the US; requests may be processed in the US, Europe, Asia or AustraliaSOC 2 Type II · GDPR · no training on customer data (contractually)
OpenRouterLLM request routing (currently an internal test workspace only)Internal test workspace data onlyUS—
GitHubGitHub App access to repositories you connect (reads code; opens pull requests)Code + pull requests in repositories you connectUS and other locations, as stated by GitHub—
Cyber baseline + SLA

Continuously monitored. Honestly disclosed.

We do not claim certifications we haven't earned. SOC 2 and ISO 27001 are explicit roadmap items, not present-tense claims.

Cyber baseline

  • ✓DMARCstrict reject policy on xlooop.com + adevi.com.au domains
  • ✓TLSTLS 1.3 minimum; HSTS preloaded
  • ✓HIBPcredentials monitored; no exposed credentials on file
  • ✓CSPstrict Content-Security-Policy on all marketing surfaces
  • ✓DNSDNSSEC-aligned; Cloudflare-protected
  • ⚠SOC 2 Type IIaspirational — not currently audited; on roadmap
  • ⚠ISO 27001aspirational — not currently certified; on roadmap

SLA by tier

TIERUPTIMERESPONSEREVIEWDiscoverybest-effortbest-effortn/aPilot99.0%4 hoursend-of-pilotProduction POC99.5%2 hoursmonthlyAnnual licence99.9%1 hourweekly · dedicated CSM

full data residency posture · per-region encryption · cross-border transfer mechanisms — see Data Sovereignty.

FAQ

The questions buyers ask in due diligence.

🇦🇺 Australia · regulatory regimes

Designed with Australia regulation in mind.

Switch region in the top nav to see the equivalents in your market.

TPB
Tax Practitioners Board
Code of professional conduct + record-keeping.
ATO
Australian Taxation Office
Lodgement audit trail + benchmark conformity.
AUSTRAC
AML / CTF transactions
Suspicious-matter surfacing + audit ledger.
OAIC
Privacy + NDB
Notifiable-data-breach + consent management.
ASD
Essential 8
DMARC + TLS + patching posture.
NSW Fair Trading
Building defect liability
Pre-purchase + pre-settlement evidence chain.
?Need help?